What about detention, accessorials and surprise fees?
Extra charges need terms and evidence
A standard dry-van truckload quote includes linehaul and fuel, and we do not add fees for routine paperwork or tracking. Charges for extra services such as detention come from the terms agreed for your shipment.
Key points
- Your quote and agreement set any extra charges. This article does not list rates.
- We bill detention only with the driver's arrival and departure times attached.
- Ask us which extras could apply before the move.
Make the quoted service clear
For a standard dry-van truckload, our quote includes linehaul and fuel. We do not add separate fees for routine paperwork, document uploads, invoicing, communication or tracking links.
An accessorial is an extra service or event, such as waiting, an additional stop, unloading labor or a destination change. Whether one applies, and what it costs, depends on the actual shipment and the terms agreed for it.
Detention needs evidence
Detention is a charge for a truck held at a facility beyond its free time. The free time and rate that apply are the ones agreed for your shipment, so ask us for them before the move.
We bill detention only with the driver's arrival and departure times attached. If we cannot show those times, we do not charge you for it.
Ask before the move
Tell us early about anything that could create an extra charge, such as a cancellation risk, hand unloading, extra stops or a possible destination change. We will tell you what could apply.
LTL, flatbed and other specialized services have their own charges. Liftgate, limited-access and appointment services are rated for the service you are buying.