How Peer works
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How we price a shipment, check a carrier and handle the work from pickup through delivery. Read what matters to you, or take it to your AI assistant.
Peer Freight is an AI-native freight brokerage that manages domestic trucking for companies. Our AI agents let a small team work fast, vet carriers in depth and keep costs low, so you get quick quotes, reliable trucks and competitive rates.
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Markdown indexWhat is Peer, and why would I use it?
One team responsible for your freight
Peer manages the trucking work around a shipment: quoting, finding and vetting the carrier, coordinating the move, tracking it and handling problems. You have one team to call from the first request through delivery.
What does AI actually change?
AI does the desk work. People own the decisions
We use AI agents internally to research, organize shipment information and prepare operating work. People remain accountable for what Peer promises, the carriers it approves and how it responds when a load needs judgment.
How does Peer quote, and why might the price differ?
A quote starts with the shipment
We price the actual lane, equipment, timing and service requirements. We use current market evidence where it fits the move, check the cost of the required service and aim to return a competitive quote without making you fill out an unnecessary questionnaire.
How does Peer choose and verify carriers?
The carrier has to pass the checks before booking
A carrier's rate is one input. The company, identity, authority, insurance, equipment and fit for the shipment also need to check out. AI helps assemble the evidence; a founder approves the carrier.
How will I know what is happening with my load?
An update should tell you what to do next
Peer coordinates tracking and shipment updates. We distinguish a verified event from an estimate, keep the shipment context together and tell you when a material change needs your attention.
What happens when something goes wrong?
When the plan changes, Peer stays responsible for the work
A late truck, a backed-up dock or a damaged shipment needs an operator who understands the facts and can coordinate the next step. Peer manages that work and brings in founders for consequential decisions.
What about detention, accessorials and surprise fees?
Extra charges need terms and evidence
A standard dry-van truckload quote includes linehaul and fuel, and we do not add fees for routine paperwork or tracking. Charges for extra services such as detention come from the terms agreed for your shipment.
Can Peer handle our freight, and how do we start?
Start with one shipment we can serve well
Peer handles domestic full truckload and LTL requests, assessed by the lane and shipment. Energy, hardware, robotics and manufacturing are useful examples of the teams we work with, and other suitable shippers are welcome.
Have a shipment in mind?
Send the lane, timing and what is moving. We’ll work through the fit and the quote with you.
team@peer-freight.com